Please note the below information is relevant for IN-STOCK ITEMS – we try to provide an accurate dispatch date on our pre-order items in accordance with the information provided by our supplier. Please note these dates are not set in stone, and may be subject to unexpected change.
In your cart you will be able to see the cost of shipping BEFORE you commit to purchasing anything. So you can opt out at anytime!
Once your order is placed, we will dispatch it within 24~48 hrs Guaranteed! (during normal business hours)
We use Australia Post or our own Couriers to deliver your parcel. Please note we do not deliver to PO Boxes or Parcel Collect using our own Courier. If you require delivery to PO Box or Parcel Collect then your purchase will be sent by Australia Post only.
We will provide you with a tracking number after your parcel has shipped.
Generally most domestic deliveries will take 2-3 days, regional areas on the east coast up to 5 days. All other locations including WA, NT, TAS and remote country locations can take up to 5-10 days.
Unfortunately once we have dispatched your parcel we have no control over it. We do insure items with our courier’s built-in tools, however this can be subject to their investigation and may not guarantee a full refund.
However we want to reassure all our customers that almost 100% of our parcels reach their destination and in undamaged condition.